Pay Your Bill
Pay Your Bill
We have partnered with Patient Pay for payment plans and payments for our patients. If we have your cell phone and/or email on file, you should have received a text and/or email in regards to your account balance. By clicking on the link texted or emailed to you, you can pay your account off, make a payment or set up a payment arrangement on the Patient Pay Portal.
If you need another link sent to you, please reach out direct to our billing team at 308-675-1853, option 1 or . If you have received a paper statement, you may pay online at clinicient.patientpay.net and use the Bill Code from your statement to easily make your payment. Thank you!!
Patient Statement/Payment FAQs:
Q1. Do I have to create an account to make a payment on my account?
A1. No! After you click on the link provided via text or email, you only need to confirm identify by entering the date of birth of the patient.
Q2. Can I keep a card on file?
A2. Yes! When patients make the payment, credit cards are saved automatically for (one-time) bill payments and payment plans. You can also delete a card at any time.
Q3. Can I make a payment arrangement myself?
A3. Absolutely! We have payment arrangement parameters built in on Patient Pay’s portal. If you would like to make different arrangements, please reach out to us at 308-675-1853, option 1.
Q4. If multiple family members are being treated for therapy, how many texts/emails will I receive?
A4. The guarantor will get one text for each of the patients/dependents with a balance.
Q5. When are payment communications sent out?
A5. Electronic communications (text and email) will be sent every 7 days. Paper statements are sent out on Day 1, Day 30, and Day 60.
Note: If no payment is received by Day 1 or by Day 30, then an additional paper statement is sent out on Day 9 and Day 39 (respectively).
Q6. If I set up a payment plan, will the payment be automatically deducted each month?
A6. Yes, patients will receive electronic messages 3 days before the next installment due date reminding them that the amounts will be automatically deducted.
Q7. Who do I call if questions?
A7. Please reach out to our billing team at 308-675-1853, option 1.